Shipping policy
At Little Farmer, we strive to deliver fresh, authentic products to your doorstep in a timely and safe manner. Please read this Shipping & Delivery Policy carefully before placing an order on www.littlefarmerindia.com (the “Website”).
1. Shipping Coverage
- We currently accept and ship orders only within India.
- International shipping is not available at this time.
2. Free Shipping Policy
- Free shipping, if applicable, will be clearly mentioned as part of a specific promotion, offer, or campaign.
- Unless explicitly stated, standard shipping charges will apply and will be displayed at checkout.
3. Order Information & Address Accuracy
- To ensure smooth and timely delivery, customers are requested to provide:
- Complete postal address with correct PIN code
- Valid mobile number
- Active email address
⚠️ Little Farmer shall not be responsible for delivery delays, failures, or returns caused due to incorrect, incomplete, or inaccurate address or contact details provided by the customer.
4. Order Processing & Dispatch
- If the ordered product is in stock, it will be packed and dispatched within 3 working days from our warehouse.
- If any product is temporarily out of stock, it will be freshly produced and dispatched within 10 working days from the date of order.
- In such cases, customers will be informed via email or phone.
🔔 Right to Cancel Orders
Little Farmer reserves the right to cancel any order within 48 hours of order placement due to unforeseen circumstances such as:
- Stock unavailability
- Quality issues
- Pricing or listing errors
- Operational or logistical constraints
Any payment received for such cancelled orders will be refunded in accordance with our Refund Policy.
5. Delivery Timeline
- Our courier partners deliver shipments Monday to Saturday (9:00 AM to 7:00 PM).
- Sundays and public holidays are not considered working days.
- Estimated delivery timelines range between 2 to 15 working days, depending on the delivery location.
Delivery timelines may be affected due to circumstances beyond our control, including but not limited to:
- Weather conditions
- Natural calamities
- Transport or courier strikes
- Remote or non-serviceable locations
- Government regulations or restrictions
Little Farmer shall not be held liable for delays arising from the above factors.
6. Courier Partners
- Little Farmer works with multiple reliable courier partners to ensure wide delivery coverage across India.
- Currently, only standard shipping is available.
7. Order Tracking
- Once your order is dispatched, tracking details will be shared via email.
- Please allow some time for the tracking information to be updated by the courier partner’s system.
8. Delivery Attempts & Non-Acceptance
- Courier partners typically make 2–3 delivery attempts.
- If the customer is unavailable, unreachable, or refuses to accept the delivery, the shipment may be returned to origin.
- Courier partners typically make 2–3 delivery attempts.
- Re-shipping charges may apply, or
- The order may be cancelled without refund of shipping charges
9. Damaged or Missing Packages
- If you receive a damaged package, please notify us within 24 hours of delivery along with clear photos or videos as proof.
- Claims raised beyond this time period may not be accepted.
- Customers are advised not to accept visibly tampered or damaged packages at the time of delivery.
10. Food Products Disclaimer
- As Little Farmer deals in food and edible products, delivery timelines may vary to ensure freshness, safety, and quality.
- All products are prepared, packed, and shipped in compliance with FSSAI guidelines.
- Any delay due to fresh production or quality checks will be proactively communicated to customers.
Contact Us
- For any shipping or delivery-related questions or concerns, please contact us:
Little Farmer
📧 Email: info@littlefarmerindia.com
📍 Address:
SY No: 23A, Ravela Village,
Tadikonda Mandal,
Guntur District,
Andhra Pradesh – 522018, India