At Little Farmer, we take utmost care to ensure that every product reaches you in the best possible condition. As we deal in food and edible products, please read our policy carefully before placing an order.

Once an order is confirmed and dispatched, returns or refunds are not accepted.

However, in genuine cases listed below, we are happy to work with you to provide a fair and amicable resolution, usually in the form of replacement.

If you receive a damaged product, please notify us within 24 hours of delivery.
How to Raise a Request
Email us at info@littlefarmerindia.com with:

• Order number
• Image of invoice
• 1 clear image of the outer box
• 2 clear images of the damaged product
• Complete unboxing video (mandatory)

Resolution

• Only the affected product(s) will be replaced (not the entire order).
• Replacement will be dispatched within 7–10 working days, subject to verification.
• Refunds are not applicable for damaged products.

If any item is missing from your order, inform us within 24 hours of delivery.
How to Raise a Request
Email us at info@littlefarmerindia.com with:

• Order number
• Image of invoice
• 1 clear image of the outer box
• 2 clear images of the opened package
• Complete unboxing video showing all items received

Resolution

• We do not offer refunds for missing items.
• The missing product will be re-sent promptly after verification.

If you believe a product is spoiled, notify us within 24 hours of delivery.
How to Raise a Request
Email us at info@littlefarmerindia.com with:

• Order number
• Date of packaging / date of manufacture
• Clear images or video showing the issue

Important Note on Natural Products
Little Farmer products are 100% natural, minimally processed, and often handmade.
Therefore:

• Variations in taste, colour, texture, or aroma are natural and do not qualify as spoilage.
• Such variations cannot be treated as defects and are not eligible for replacement or refund.

Resolution

• Replacement will be considered only after due investigation and quality verification.
• We assure a fair and transparent outcome in all genuine cases.

• All emails will be acknowledged within 24–48 working hours.
• Additional details may be requested for verification.
• Little Farmer reserves the right to accept or reject claims if sufficient proof is not provided.

To prevent misuse:

• • Claims without required images/videos will not be processed.
  • Repeated or suspicious claims may be declined.
  • Products once replaced will not be eligible for further claims.

All actions under this policy are aligned with FSSAI guidelines, food safety norms, and consumer protection laws applicable in India.

For any return, replacement, or refund-related concerns, contact us at: